How big is the IMILAB product?
The specific size is subject to the product description.
Does the IMILAB device need a power cord to work?
Yes, the equipment needs to be connected to the power supply.
Does the IMILAB device use batteries?If so, how long does it take to recharge?
the battery camera needs to be charged for 6-8 hours, and other products need to be connected to the power supply all the time.
Is there any additional cost for IMILAB equipment?
We offer 7 days of free cloud storage for all devices.There is no extra charge.
What happens if someone steals my IMILAB device?
If you are in the market for a computer, there are a number of factors to consider. Will it be used for your home, your office or perhaps even your home office combo? First off, you will need to set a budget for your new purchase before deciding whether to shop for notebook or desktop computers.
Many offices use desktop computers because they are not intended to be moved around a lot. In addition, affordability often plays a large role in someone’s decision as to whether to purchase notebook or desktop computers.
Do I need a Wi-Fi connection to set up my device?
the device must be connected to WiFi before it can be used.
Do I need to connect the IMILAB device to the computer during installation?
the device does not need to be connected to the computer. The device is bound through the Mijia app.
Can I install the IMILAB device on other surfaces, such as glass?
the weight of the equipment is relatively heavy. It is not recommended to install 3M glue on the surface. It is recommended to drill holes and install expansion screws for fixed installation.
What tools are needed to install the IMILAB equipment?
No specific tools needed.
Can IMILAB equipment withstand extreme high temperature, severe cold, rain and snow weather?
the working temperature of the equipment is suitable to be between – 10 ° and 50 ° according to the product description.
Does the IMILAB device use Bluetooth?
when you first bind a device, you need to turn on Bluetooth for quick binding.
What is the video quality of the IMILAB device?
imilab products have 720p, 1080p, 2K resolution equipment to choose from, the specific product description is subject to sale.
If I don't have any WiFi connection on my smartphone, can I still see my visitors?
it can be viewed (the premise is that the mobile phone must turn on the data flow). If the device is offline, it cannot be viewed.
Can IMILAB devices capture clear video footage even at night?
the device supports night vision function, which can view the night vision image.
How long can IMILAB devices run on internal batteries?
the normal use of the battery camera is 10 alarm videos, and the real-time video viewing can be used for 100 days.Other products need to be powered on all the time.